Dolphin Cove

Frequently Asked Questions



The Answers


Apartment Features


Most students will share a bedroom and bathroom with one roommate, but you may have the option of living in your own bedroom. The bedroom includes: an extra-long twin bed and mattress or full sized bed and mattress, desk and chair, dresser, and closet.

There are no landline phones in the apartments. If needed phones are available at the front desk.

Yes. All apartments include: dining table with chairs, full-size oven, full-size refrigerator, microwave, couch, chair, entertainment stand, basic cable television hookup (TV not included), and wireless internet.

Application Process


To qualify to live in CSI Student Housing, you must be a student in good standing. You are expected to remain enrolled for the entire term of the License Agreement.

National research continues to show that students who live on campus for at least the first year of their collegiate career transition more easily to campus life, are retained at higher rates than students who live off-campus, graduate faster, are more involved in campus activities, and are more connected to the college and local community. However, all CSI students in good standing who wish to reside in CSI Student Housing, may apply on a first come, first serve basis.

Applications are available here. You can also visit CSI Student Housing office in the Campus Center, Room 1C- RM 212. Submit the completed application to CSI Student Housing, accompanied by a non-refundable $400 reservation fee/security deposit in the form of a certified check or money order payable to CSI Student Housing LLC. Acceptance of a reservation fee/security deposit does not constitute a guarantee of a housing assignment.Once the CSI Student Housing, LLC office accepts your application, we will send you a housing offer packet with the following to complete: license agreement, rules and regulations, and resident profile form.

Resident Programming


We provide a premier Residence Life program, which offers a variety of educational, recreational and social activities. Programs may include activities such as: Alcohol Awareness, Resume Building, Intramural Sports, community participation in campus wide competitions and many more.

Roommate Matching & Requests


When you sign your License Agreement, you will complete Resident Profile Form indicating specific information that will help us match you with a roommate. We will place you with another student with similar interests, when possible. You will receive your roommate assignment and contact information in late July.

You may request roommates by listing them on the on the Resident Profile Form, which is sent in your licensing packet. Whenever possible, a mutual roommate request will be honored. Requests must come from both students in writing and we suggest submitting your applications and deposits together. We only offer same-gender room assignments.

Management & Staffing


We're always on duty. Our community is staffed 24/7 with an on-site professional staff. Our property’s staff is experienced and skilled in addressing all of your needs. Our local general manager is supported by leasing, business, and maintenance personnel along with our student staff of community assistants.

Since 1993, American Campus has been the nation’s leading provider of academically oriented student housing communities. From our friendly, responsive staff to our educational recreational and social programs, our communities can serve as the foundation for your academic success, personal growth and the establishment of lifelong friendships.

Rent & Billing


Financial aid is determined on an individual basis, based on need. For more information, contact your Financial Aid counselor at 718-982-2030.

Be sure to follow up early with the Financial Aid office to confirm no items are pending on your account. After you submit your CSI Student Housing application, application fee, and security deposit, and your awarded aid is not sufficient to cover your expenses, visit your financial aid counselor and request to review your aid. If you already have a student loan for the academic year, ask if an increase is possible. If you do not already have a loan, and want one, discuss your eligibility with your financial aid counselor.

Payments must be made in the form of a check, money order or cash. You may sign up for Tuition Pay (www.tuitionpay.com), for a fee, to make monthly payments. Tuition Pay accepts credit cards as a form of payment.

In accordance with College policies, the License Agreement you sign indicates you understand you are responsible for the charges incurred and for paying on time. This is regardless of your Financial Aid awards or status.

Consider loans only if you really need them because they will need to be repaid. Also, be aware you may not know whether or not you have sufficient financial aid until after you make your room reservation. Many students are not eligible to receive the program maximum in loans, so you should not rely on those totals in your decision making.

Macaulay Honors College Students and other students with academic scholarships are permitted to apply for student housing. At this time your scholarship does not cover housing costs. However, you may be eligible for financial assistance and should contact the Office of Financial Aid at 718-982-2023.

Rules & Policies


The College of Staten Island Residency Policy requires first-year students who meet certain criteria to reside on campus. This residency requirement applies to:• first-year New York State resident students, except those residing in the five boroughs of New York City• first-year out-of-state students, except those students residing in the New Jersey bordering counties of Essex, Hudson, Union and Middlesex• first-year international studentsUnder the "opt-out" policy clause, eligible incoming students as defined in the Residency Requirement Policy will be sent a housing agreement unless they have exercised an exemption request. Students will be able to exempt themselves from the policy by obtaining appropriate College approval.Opt-out Request Forms are available for completion on the CSI Student Housing Website. All requests for exemption will be reviewed on an individual basis.

No. A meal plan is not mandatory but will be an option.

CSI Student Housing will remain open throughout all college break periods during the academic calendar year. Applications and rates will be available in the spring for summer residency.

In addition to abiding by the Rules and Regulations, students must comply with CUNY Article XV and Rules for Maintenance of Public Order (Henderson Rules). Click the following link to review: http://www.cuny.edu/about/info/policies/rules-and-regulations-for-the-maintenance-of-public-order.html

Individual License Agreements


An individual license agreement provides each resident with their own separate license agreement and responsibility for his/her monthly rent installment. By signing an individual license agreement, you are only taking responsibility for your rent installment and license terms and will not be held liable for any delinquent amounts owed by your roommate(s).